You will even get help and free cash with Getting Started at our online casino

In order to begin playing at the online casino, free practice games or the real-money excitement, you will need to download the casino software and install it. This will only take a few moments, but we have decided to compensate you already with a free bonus in you casino account. Now that's the way to enter the gambling action! Don't forget to register your email account for important notices and promotions from Casino Captain Cooks.

Discover Casino Captain Cooks Premier Gaming

Need help getting started at Casino Captain Cooks? Getting right into the action is simple, after completing this easy installation, and loading up your account with some of the best Free Bonuses and Promotions in the business!

Firstly, if you have not already done so, enter your email address in the box at the top of each page (right next to "Play Now!" ) and click on the 'DOWNLOAD' button. You can check the progress of your download by looking to the bottom right hand corner of your screen, beside your clock (please see the illustration below):

Once the download is complete you will receive this popup box, click 'yes' to install:

The next window will provide instructions on how to install Casino Captain Cooks.

1. The first window tells you that you will be installing Casino Captain Cooks - Click 'Next.'
2. The second window provides information on Captain Cooks including our email addresses and phone numbers, this information is all available on our website - Click 'Next.'
3. The next window asks you to select which directory you would like the Casino Captain Cooks files to be installed. By default, the casino files will be installed in the C:\Program Files\captaincooks directory - Click 'Next.'
4. The fourth window prompts you to select the name of the Program Manager group to add Casino Captain Cooks to. By default, it will be called 'Casino Captain Cooks.'
   Click 'Next.'
5. The fifth window will let you know you are now ready to install Casino Captain Cooks. Click 'Next.'
6. A small window will now appear informing you the casino installation has begun. Please see the illustration below:

7. 

8. After completing the installation, press Finish. A Menu window with the title C:\Windows\Start Menu\Programs\Casino Captain Cooks will appear. From here you can run Casino Captain Cooks.
9. Well done! You have installed Casino Captain Cooks! You are ready to set sail!

--------------------------------------------------------------------------------

To Play for Real

Click 'connect' and Register to play for Real in a Deposit Account. After you have submitted your registration form, you'll automatically receive your User ID in seconds. You can then choose your own password, please keep this information safe.

To Play for Free

Click on connect and Register to play as a Guest Player. After you have submitted your registration form, you'll automatically receive your User ID in seconds. You can then choose your own password.

Collect Your Bonuses and Free Signup Cash!

If you've chosen to play for keeps with a Deposit account, there are plenty of extra goodies to help you get started! Simply point your browser toward the Player Rewards section of our website and collect your bonuses! Captain Cooks offers some of the best Match and Monthly bonuses around, and even a FREE pile of playing treasure just for signing up!

Installation Problems?

Please send us an email or give us a call on one of our toll-free support numbers located on our support page.

If our FAQ section doesn't answer your questions, please feel free to contact our help desk: support@captaincookscasino.com or call us toll free.

Downloading the Games

To download a game just click on the game you wish to play, the game download should commence and a progress popup will appear, you can close the popup and play other games while you wait for this game to complete its download.

Please make sure you read the help files included in each game, they will explain how the game works.

Depositing and Withdrawing Casino Credits

Depositing:
Click the blue 'Bank' button at the bottom of the screen, then Click 'deposit'. The minimum deposit amount is 20 casino credits and the maximum amount is 750 casino credits. To cancel the deposit of credits, click on the "Cancel" button.

Once you have entered the amount, you will be asked to confirm your deposit. Clicking the "OK" button will confirm your deposit and you will be returned to the casino cruiser. Your credit balance will increase by the deposited amount as soon as your deposit is approved.

Withdrawing:
Click the blue 'Bank' button at the bottom of the screen, then click on the 'Withdrawal' button. Your credit balance will decrease immediately by the 'withdrawn' amount. If you wish to reverse your withdrawal, click the 'reverse withdrawal' button. All withdrawals will remain 'pending' for 24 hours, this enables you to reverse your withdrawal for up to 24 hours.

If you are playing for free, all deposits and withdrawals are just for fun (These deposits and withdrawals will still change your guest player account balance.)

When you start playing for real money, your deposits are charged through the deposit method you choose, withdrawals are paid back by your preferred method, click here to see all the payment options. Please be sure to send us your preferred method after you make a withdrawal so we can process your payment as quickly as possible.

At the time of deposit your IP address is recorded for fraud prevention. We will take legal action against credit card fraud.

Queries

If you are still unsure as to how to play any of the games or are having any trouble playing at the casino, you can e-mail us for support at support@captaincookscasino.com. Support is available for both real and guest players!

We do not guarantee that online gaming is legal in your State or Country. It is your responsibility to make sure you are acting within the laws of your state or country.

Captain Cooks Welcome Call

To ensure that your berth aboard our good ship is enjoyable, we will sometimes extend the courtesy of a welcome call if you are a new customer.

Comments?

At Casino Captain Cooks we want to produce the best, most exciting and enjoyable games for you to enjoy.

We pride ourselves on our 'second to none' service. Please send us your comments so we can make sure you receive the best possible service. You can e-mail your comments to our Rewards Bosun, Barney at barney@cccecom.com.